Easy Programmable Feeding Times: Reliably feed your beloved pet at your convenience any time during the day or night; Set between 1-4 meals with 0-40 portion choices to automatically dispense food to give a personal customized diet for your pet
Wired or Battery Power: Choose between a fixed wired connection with the 5V adapter USB power cable or a portable 3 D-cell battery-powered feeding station; Flexible options prevent your pet from going hungry during power outages
Voice Record Meal Call: Let your cat hear your voice when it’s mealtime to create a strong bond and set good eating habits; Record up to 10 seconds of audio for your furry friend
User Friendly Operation: Intuitive LCD screen makes setup and programming a breeze; Removable cleanable parts foster a healthy environment for your pet’s food
High-Capacity Food Storage: The 4L/16.9 Cup (1 Cup = 48 Tsp) food storage will keep most pets comfortably fed for several days; Easily keep your cat or dog fed during long weekends and short business trips; Get the peace of mind of a full and happy pet
model number: VL001
Part Number: VL001
Details: Brand Instruction Voluas is a brand enterprise specializing in pet products, For voluas, the focus on the scientific diet and healthy growth of pets is our motiviation and goal to develop and design products.Bring comfortable dailylife for pets, bring you a relaxed lifestyle. Voluas Automatic Cat Feeder ・Built-in clock and LCD screen, easy to set up, arrange reasonable feeding time for your pet. ・1-4 meals per day (breakfast, lunch, dinner and snacks), 1-12 dry food per meal (7.5 grams per serving), we will feed your pet on time. ・Manual feeding button, makes easily to reward your pet (5 grams per serving). ・10s personalized recording, makes your pets fed regularly and feel safe with well cared. ・Suitable for dry food only. The size of the food particles is 2-10mm. It's a smart pet feeder suitable for cats & dogs. ・With just a few minutes of easy programming, Voluas automatic cat feeder can take care of your pet by feeding them periodically.Believe that Voluas cat food dispenser can keep your pet healthy and happy. ・Package Include: 1 x Voluas Automatic Feeder (4L), 1 x USB Cable, 1 x Power Adapter, 1 x Instruction Manual, 1 x Desiccant Bag， 1 x Stainless Steel Bowl, 1 x Bowl Holder Why Choose Voluas Cat Feeders Our automatic dog feeder provides 365 days of technical support. If you have any questions about the product, you can contact us at any time, and we will give you a satisfactory reply within 24 hours. We hope that our products can bring joy to more pets and create a warmer home.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Kateminimalist.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries: We currently ship within the US and Canada
Future Expansion: Expansion to other shipping areas is being considered.
For items over 40lbs in weight, please contact us to get shipping cost.
No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Transit Time: 8-10 business days.
- Delivery Time: Processing Time (1-2 business days) + Transit Time (8-10 business days) = 9 to 12 Business Days from the date you placed the order
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via UPS and USPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping cost is the responsibility of our company, Kate Minimalist. If the items is used or damaged by the customer, then the customer has to pay for return shipping cost.
- Refund: Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Return Instructions
Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
Safely pack the item in the original packaging with all labels and tags still attached.
Include the return authorization form and any necessary supporting documents or images.
Download and print the return label from the link provided in our email.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging. However, you will shoulder the return cost.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will cover the cost of the return.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before 24 hours. Once your order is in the processing stage, we can no longer cancel your order.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Timelines
- Return Window: Returns must be reported and shipped within 30 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 7 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
- Consumable products
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
Shipping Method
- Shipping Method (USA): USPS/UPS
- Shipping Method (Canada): Canada Post/UPS
Legal Rights
This policy does not affect any applicable legal rights.
