StrongArm Difference: StrongArm offers an innovative patented design that shifts the weight from your wrist to the forearm providing optimal stability, support & comfort as you walk. StrongArm supports the strength of your body to dramatically improve your posture, help you move easier, all without the stain & pain you feel from the average walking cane. The revolutionary handle encourages you to walk upright and change your line of sight so that you look forward instead of down while walking.
Stability: StrongArm offers a self standing base, cushioned forearm-bracing "cradle" that stabilizes the wrist, making the cane feel like a solid extension of the arm. When standing from a seated position the cane helps provide added support so you can easily stand up on your own. The unique offset bend within the design centers the handgrip over floor tip for maximum stability. The cane tip has a hexagonal base to improve traction on all surfaces.
Support: StrongArm Cane was designed to improve the lives of everyday cane users. StrongArm has a one-of-a-kind handle that provides a comfortable and supportive forearm brace. Making this cane safer, sturdier, and more supportive over the standard walking cane. This cane bridges the gap between canes and crutches, making it the perfect hybrid walking stick. While StrongArm provides the same support & stability of a crutch, you gain the mobility of a cane without the strain on your wrists.
Quality: Made from high-quality light-weight aluminum tubing making it lightweight and portable. Equipped with a thick comfortable foam grip & cradle sleeve. StrongArm has 12 different height adjustments that are perfect for both men and women so you can customize the height to fit your comfort needs. The cane currently comes in 3 colors; Black, Blue, and Purple. The StrongArm Cane holds up to 500 lbs of pressure.
Medical Grade: Medical professionals and everyday cane users agree that the StrongArm Comfort Cane offers vital improvements in stability over traditional canes and crutches. Giving you the freedom and support to do more throughout the day! This cane is universal so you can use it either on the left or right hand or even use two canes at the same time for extra support.
Details: The StrongArm Comfort Cane is self standing a new and improved fresh take on your average walking cane. Blending the simplicity of a cane with the support, stability, and comfort of a crutch. The StrongArm is what a cane should feel like, an extension of yourself. Average canes depend entirely on weak and feeble wrists in order to stabilize yourself as you walk. With the StrongArm, the cushioned forearm-bracing “cradle” naturally stabilizes the wrist and enables the mobility device to feel like a true extension of your arm. This unique and innovative design also helps with standing from a seated position. The StrongArm cane offers a “stand assist” feature, for when you’re sitting down, the offset bend of the cane gives you the leverage you need to safely stand up with ease. Often with average canes, walkers, and crutches the lack of maneuverability restricts you from moving freely and lacks the ability to assist you with standing up. With the StrongArm Cane, there’s no need to worry; simply center the handgrip over the floor tip and push against both cushions to stand up, your balance won’t falter! The StrongArm Comfort Cane is simple, yet built to last. The quality of the cane is unbeatable, and most importantly, it won’t keep you from doing what you love to do. This is the new era of walking canes that alleviates the pain without the strain.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Kateminimalist.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries: We currently ship within the US and Canada
Future Expansion: Expansion to other shipping areas is being considered.
For items over 40lbs in weight, please contact us to get shipping cost.
No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Transit Time: 8-10 business days.
- Delivery Time: Processing Time (1-2 business days) + Transit Time (8-10 business days) = 9 to 12 Business Days from the date you placed the order
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via UPS and USPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping cost is the responsibility of our company, Kate Minimalist. If the items is used or damaged by the customer, then the customer has to pay for return shipping cost.
- Refund: Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Return Instructions
Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
Safely pack the item in the original packaging with all labels and tags still attached.
Include the return authorization form and any necessary supporting documents or images.
Download and print the return label from the link provided in our email.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging. However, you will shoulder the return cost.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will cover the cost of the return.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before 24 hours. Once your order is in the processing stage, we can no longer cancel your order.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Timelines
- Return Window: Returns must be reported and shipped within 30 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 7 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
- Consumable products
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
Shipping Method
- Shipping Method (USA): USPS/UPS
- Shipping Method (Canada): Canada Post/UPS
Legal Rights
This policy does not affect any applicable legal rights.
