VIKTOR JURGEN Back Massager, Neck Massager with Heat, Massage Pillow Gifts for Men & Women, Electric Shiatsu Back Massager, Deep Kneading Shoulder Massager for Full Body Muscle,Massage at Home, Car
RELIEVE SORE MUSCLES & PAINS MASSAGER: Back massager 4 Powerful Deep-Kneading Shiatsu Massage nodes can relax and relieve pains on your neck, upper back, lower back, shoulders, waist, tights, calves, foot, legs and arms, back massager helping you release stress, relieve sore and tight muscles and get relief on your whole body
ADJUSTABLE DIRECTION BACK MASSAGER: Back massager 2 adjustable speeds can be chosen, which allows you to get the right and appropriate amount of pressure to relieve your muscle pain. Neck massager with optional heat setting, warm heating helps more to loosen up your muscles (Note: If your skin is thinner, place a towel between the body part and the massager to get a softer massage)
2 MASSAGE DIRECTIONS NECK MASSAGER: Shoulder massager with built in Bi-directional movement control to mimic the motion of in-person massage experience, the shiatsu massager will auto-reverse every minute for better distribution of massage effects and to provide thorough relaxation
PERFECT GIFT BACK MASSAGER: A relaxation gifts for dad, mom, women, men, wife, husband and all of your loved ones; it makes the perfect gift for any holiday, birthday, anniversary or other special occasions. Back massager comes with an AC adapter can work in both 100V—220V and a DC adapter for the car
FREE WARRANTY NECK MASSAGER: We offer an extended 30-day money back guarantee and 1-year warranty. If anything happens to your massager within the 1 year warranty period, We will send you a replacement model at no cost to you. VIKTOR JURGEN Customer Support Team will stand behind every back massager we sold
Binding: Health and Beauty
Part Number: D006
Details: VIKTOR JURGEN back massager 3D design to simulate real human hands, bring you deep kneading and massage muscles thoroughly.
VIKTOR JURGEN back massager settled within 15 minutes over-heating auto-shut off protection, massage pillow also comes with a high-elastic shoulder strap with 3 Velcro Suitable for most chairs. Portable design is to ensure you can have a relax massage at home, office, even in the car.
Great Gift Idea Massager A relaxation gift for dad, mom, women, men, wife, husband and all of your loved ones; Back massager makes the perfect gift for any holiday, birthday, anniversary or other special occasions.
Neck Massager 4 Powerful Nodes 4 massage nodes double the kneading power that the typical 4 nodes offer. Adjust the speeds and heat options to customize your deep tissue massage.
Shoulder Massager Optional Heat Enjoy the option of turning heat on/off as you please throughout your massage. 2 available heat options help soothe tense or sore muscles.
Shiatsu Massager Safe Massage
Powerful and long service life. Auto shut off after 15 minutes at a time. Overheat protection makes sure it won’t get too hot. A safe massager allows you to relax and enjoy.
Electric Massager Added Chair Comfort
Settled in on a couch, perched at your office chair, or out for a ride? Adjustable elastic straps help fasten the massager to your seat.
Bring a Back Massager Along
With its small size (12.3 x 4.1 x 7.6 inches), the shiatsu massager is conveniently portable. Throw it in your work bag or backpack as you travel or commute.
All-Around Comfort Shoulder Massager
A shiatsu massager is a thoughtful present for just about anyone—colleagues, sporty friends, family, and more.
AC Adapter Input: AC 100-240V / 50-60Hz
DC Car Adapter Output: DC 12V
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Kateminimalist.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries: We currently ship within the US and Canada
Future Expansion: Expansion to other shipping areas is being considered.
For items over 40lbs in weight, please contact us to get shipping cost.
No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Transit Time: 8-10 business days.
- Delivery Time: Processing Time (1-2 business days) + Transit Time (8-10 business days) = 9 to 12 Business Days from the date you placed the order
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via UPS and USPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping cost is the responsibility of our company, Kate Minimalist. If the items is used or damaged by the customer, then the customer has to pay for return shipping cost.
- Refund: Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Return Instructions
Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
Safely pack the item in the original packaging with all labels and tags still attached.
Include the return authorization form and any necessary supporting documents or images.
Download and print the return label from the link provided in our email.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging. However, you will shoulder the return cost.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will cover the cost of the return.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before 24 hours. Once your order is in the processing stage, we can no longer cancel your order.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Timelines
- Return Window: Returns must be reported and shipped within 30 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 7 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
- Consumable products
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
Shipping Method
- Shipping Method (USA): USPS/UPS
- Shipping Method (Canada): Canada Post/UPS
Legal Rights
This policy does not affect any applicable legal rights.
