VIKTOR JURGEN Back Massager, Neck Massager with Heat, Massage Pillow Gifts for Men & Women, Electric Shiatsu Back Massager, Deep Kneading Shoulder Massager for Full Body Muscle,Massage at Home, Car
BACK MASSAGER WITH HEAT: The VIKTOR JURGEN back massager is designed with two buttons. The massage pillow does not change the massage direction regularly, but you can change the massage direction by pressing the button, so that you can better control the massager. The optional heating function of an excellent massager is a must. During massage, turning on the heating function can open tight muscles faster. If the weather is hot, you can also turn off the heating, it's up to you
RELIEVE BACK NECK PAIN: Nowadays, people stay in front of the computer for a long time or are in a state of muscle tension for a long time. Do you often feel neck pain, back pain, muscle aches, etc.? Don't worry, VIKTOR JURGEN back massager can help you relieve muscle tension. Using the neck massager for 20 minutes a day to relax your body muscles can help you better face the next day's work and life. A shoulder massager can meet most of your needs
BEST GIFTS FOR EVERYONE: Back massager is made of high-quality motor , soft and breathable stretch cloth. Neck massager is a very intimate gift, it can bring people enjoyment and relaxation. If you happen to be looking for a suitable gift for your family and friends, the massager back is a good recommendation! Warm gift for birthday, mother's day, father's day, valentine's day, Christmas
NEW DESIGN MASSAGE PILLOW: The mold of the VIKTOR JURGEN back massager is exclusively designed and developed, referring to the curvature of the neck and back of the human body. Many massage pillows on the market can't provide deep kneading massage during use and can only touch the body gently, which can't provide a perfect massage experience. When you use the VIKTOR JURGEN back massager, it will closely fit your neck and back, providing the most comfortable deep kneading massage
FEEL FREE TO BUY MASSAGERS: Back massager with 4 massage nodes, Powerful 3-Dimension Deep-Kneading Massage nodes can help you relieve stress, fatigue, lack of sleep as well as rigid muscles. We provide a professional after-sales service for every massager. If you need any help with back massager pillow, please feel free to contact us any time. Providing customers with a quality shopping experience is our principle
Part Number: D004
Details: Description
VIKTOR JURGEN back massager is specifically designed to target your neck and shoulders, back massager has really helped to relieve the neck and upper-shoulder strain that has contributed to your headaches. Although it is specifically designed for the neck and shoulders, it can be positioned on other parts of the body, including “hips, butt, calves, hamstrings, feet, neck, back — which is super-easy to do with how it’s shaped.
You don’t have to worry that this massage pillow is not strong enough, It can bear a weight of more than 15kg and provides deep tissue massage. When it gets in there and feels just like real hands kneading your muscles. it has done wonders for your sore muscles after working 12 hour shifts.
The distance between the kneading massagers is very cleverly designed. It perfectly supports your spine and fits your neck. And provide enough heat to increase the massage effect.
The neck massager is equipped with a car adapter,you can fix the massage pillow to your car through elastic band, Enjoy a deep kneading massage even during long trips. The pillow also fits the contours of the lower back, providing relief and support for the waist while driving.
Note: This is not a cordless massager, it must be plugged in when using back massager!
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Kateminimalist.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries: We currently ship within the US and Canada
Future Expansion: Expansion to other shipping areas is being considered.
For items over 40lbs in weight, please contact us to get shipping cost.
No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Transit Time: 8-10 business days.
- Delivery Time: Processing Time (1-2 business days) + Transit Time (8-10 business days) = 9 to 12 Business Days from the date you placed the order
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via UPS and USPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping cost is the responsibility of our company, Kate Minimalist. If the items is used or damaged by the customer, then the customer has to pay for return shipping cost.
- Refund: Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Return Instructions
Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
Safely pack the item in the original packaging with all labels and tags still attached.
Include the return authorization form and any necessary supporting documents or images.
Download and print the return label from the link provided in our email.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging. However, you will shoulder the return cost.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will cover the cost of the return.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before 24 hours. Once your order is in the processing stage, we can no longer cancel your order.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Timelines
- Return Window: Returns must be reported and shipped within 30 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 7 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
- Consumable products
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
Shipping Method
- Shipping Method (USA): USPS/UPS
- Shipping Method (Canada): Canada Post/UPS
Legal Rights
This policy does not affect any applicable legal rights.
