VIKTOR JURGEN Back Massager Kneading for Neck, Shoulder and Foot, Shiatsu Massage Pillow with Heat, Relaxation Gifts for Women/Men/Dad/Mom/Christmas/Mothers Day/Fathers Day/Valentine's Day
YOUR PRIVATE MASSEUR : VIKTOR JURGEN back massager pillow has 4 deep-kneading 3D massage nodes, which perfectly simulates the shiatsu techniques of professional masseurs. Back massager ergonomically designed to merge with the contours of different body parts. that loosen tight muscles, relieves leg, back, lower back and neck pain as well as improve the blood circulation
ADVANCED HEAT THERAPY: Back massager comes with the advanced infrared heat function, suitable for human body temperature (113℉). Neck back massager with a multifunctional cover, you can enjoy a more comfortable massage. Heated massage can better relieve muscle pain for your body. Please sit down and plug in the massage pillow for a massage journey
PORTABLE BACK MASSAGER: Neck and back massager comes with an regular adapter(110-240V) and car adapter(12V). you can enjoy a professional massage at home, in the office or car. 4 massage ball automatically changes direction every minute to relax your muscles more comprehensively. Adjustable strap to secure the massage pillow to your favored chair so you can easily enjoy a relaxing healthy massage wherever you are
NEW HIGH-QUALITY FABRIC DESIGN: Back Neck massager made of high-grade and durable materials for long-term use. Back massager comes with convenient corded hand control,freely choose the massage direction and heat function. Back and neck massager can quickly and deeply relax your neck, back, shoulders, legs and waist. Own a massage pillow and say goodbye to neck pain and back pain
BACK MASSAGER GIFTS: Back massager pillow can be chosen as Christmas gift, Birthday gift, Fathers Day gifts, Mothers Day gift, Anniversary gift, Thanksgiving present, Valentine's Day and etc. Automatic shut down in 15 minutes, Please rest assured to use back massager. If you encounter any problems during use, please contact us at any time and we will give you a satisfactory solution
Part Number: VJ-2023-1378
Details: Description
Back Massager Neck Massager Shiatsu Pillow Massager with Heat
Too busy for the spa?
Why not get a luxurious massage right in the comfort of your own home?
Our Back Neck Pillow Massager lets you enjoy a fantastic Shiatsu- style massage anytime, anywhere! It is the best relaxation gifts for yourself and your loved ones.
First, the 4 deep-kneading rotating nodes work wonders to relieve aches knots and muscle tension. Ergonomic design makes the massager more suitable for your body, gives you a different massage experience. Overheat protection makes the back massager more safety and also avoid you hurt due to over-use.
The Newest portable design makes the back neck massager is convenient to carry, the shape of the back massager is small, and then you could carry the back massager anywhere. Our shiatsu massager pillow also comes with the wall adapter and the car adapter, and the adjustable strap also make you put the back massager on your office chair or your car.
Making you have a 100% satisfaction is the decisive factor to make us forward. Our back neck massager pillow has a 30-days money back guarantee for no reasons and 1-years warranty for any quality related issues. If anything happens to your back massager, please contact us directly, our customer service team is available online at any times for support
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Kateminimalist.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries: We currently ship within the US and Canada
Future Expansion: Expansion to other shipping areas is being considered.
For items over 40lbs in weight, please contact us to get shipping cost.
No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Transit Time: 8-10 business days.
- Delivery Time: Processing Time (1-2 business days) + Transit Time (8-10 business days) = 9 to 12 Business Days from the date you placed the order
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via UPS and USPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping cost is the responsibility of our company, Kate Minimalist. If the items is used or damaged by the customer, then the customer has to pay for return shipping cost.
- Refund: Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Return Instructions
Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
Safely pack the item in the original packaging with all labels and tags still attached.
Include the return authorization form and any necessary supporting documents or images.
Download and print the return label from the link provided in our email.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging. However, you will shoulder the return cost.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will cover the cost of the return.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before 24 hours. Once your order is in the processing stage, we can no longer cancel your order.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Timelines
- Return Window: Returns must be reported and shipped within 30 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 7 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
- Consumable products
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
Shipping Method
- Shipping Method (USA): USPS/UPS
- Shipping Method (Canada): Canada Post/UPS
Legal Rights
This policy does not affect any applicable legal rights.
